A Growing Company Focused On A Better Customer Experience
Valley Plumbing, Heating & Cooling is a trusted home services company serving its local community with plumbing, heating, and cooling services. As the company continued to grow, the focus remained the same: delivering an exceptional customer experience while making it easier for technicians to do great work in the field.
Turning Field Challenges Into Opportunities.
Valley Plumbing knew they were leaving money on the table. Technicians were finding great opportunities in the field, but estimates weren’t always being created, notes were inconsistent, and the office team had to spend extra time following up for missing information. With BlueBoost, they gave their technicians an easy way to capture customer needs, add photos, and send professional estimates — right from the field.
More Estimates. A More Efficient Team. Happier Customers
In just 6 months, Valley Plumbing created 9.54% more estimates. Their technicians are capturing more opportunities in the field, the office spends less time rewriting notes, and customers get faster, more professional estimates.
