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Privacy Policy

Effective date: 05/28/2026
Last updated: 05/28/2026

1. Introduction

Blue Boost LLC, also known as Blue Collar AI (referred to as “we”, “our”, “us”, “BlueBoost”, or “Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services (referred to as “Service”). By creating an account, providing us your information, or otherwise using the Service, you acknowledge that you have read and understand this Privacy Policy.

2. Information Collection

Usage data is data automatically collected by our services which includes device unique id, operating system, Internet Protocol (IP) address, browser type, browser version, which pages you visit, which actions you took on the website, and other diagnostic data. We use Browser Cookies (a small file placed on your device for the purpose of state/memory) and Web Beacons (a small electronic request that is used for statistics including counting how many users viewed a web page or opened an email). Additionally, we collect information you provide directly to us when using our services or through 3rd party CRM systems. Information collected may include, but is not limited to, personal information such as your name, email address, phone number, and any other information you choose to provide. The categories of Personal Data we collect include: identifiers (such as name, email address, telephone number, and IP address); commercial and service information (such as service history, estimates, and transactions); and internet or device activity (such as usage and diagnostic data).

3. Use of Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Respond to your comments, questions, and requests
  • Communicate with you about our services and your account
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with legal obligations

4. Data Sharing and Disclosure

You consent to data being shared in the following situations:

  • With Service Providers: (any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used) including CRM softwares.
  • With your consent: Data may be disclosed with your consent for other purposes.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • Third Parties that Help Provide the Messaging Service: We will not share your opt-in to our text messaging program with a third party for purposes unrelated to supporting you in connection with that program. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
  • With legal requirements: Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency). The company may also disclose data in good faith belief that action is necessary including: Complying with a legal obligation, protect and defend the rights or property of the Company, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of Users of the Service or the public, protect against legal liability.

Your data will not otherwise be disclosed without your consent. This means that without your consent:

  • Your data is never shared with competitors
  • Your data is never sold to third parties

5. AI Data Processing

We are an AI (artificial intelligence) company and build AI based technologies on large language models (LLMs). We utilize AI technology and LLMs from vendors including Anthropic, OpenAI, and Amazon. Your data may be processed by these models to provide and evaluate our Service. We use these providers’ paid enterprise or API offerings, which we configure under terms that:

  • Do not permit your data to be used to train the providers’ models
  • Do not permit your data to be sold to third parties
  • Do not permit your data to be used to train AI models for other companies

We rely on our providers’ contractual commitments and our configuration settings to enforce these protections.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. Some measures used for protection include:

  • Data encryption at rest (AES-256)
  • Data encryption in transit (using TLS 1.2 or higher)
  • We require multi-factor authentication (MFA) for employee access to systems containing Personal Data
  • We host our infrastructure and process data with cloud and AI vendors that maintain SOC 2 Type II compliance

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

8. Children’s Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 16 without verification of parental consent, We take steps to remove that information from Our servers.

9. Data Retention

We retain Personal Data only as long as necessary for the purposes described in this Privacy Policy or as required by law. Our standard retention periods are:

  • Customer account and transactional records (including service history, estimates, follow-ups, invoices): 7 years from the date of last activity, consistent with IRS recordkeeping requirements and applicable state statutes of limitations for contract and service-related claims.
  • SMS opt-in and consent records: at least 5 years from the date consent was revoked or the account was closed, to support compliance with the Telephone Consumer Protection Act (TCPA).
  • Communications and support records (email, chat, ticket history): up to 7 years from the date of last contact.
  • Usage Data and diagnostic logs (IP addresses, browser/device data, access logs): up to 90 days, except where retained longer for security investigations or as required by law.
  • Backups: purged on rotation, typically within 90 days, unless required for disaster recovery testing or legal hold.
  • Marketing and prospect data (where applicable): until you opt out, then deleted within 30 days, except where retained to honor your opt-out request.

We may retain data longer when required to comply with legal obligations, respond to lawful requests from public authorities, resolve disputes, enforce our agreements, or where the data has been de-identified or aggregated such that it can no longer reasonably be linked to you.

10. Sub-Processors

We engage trusted third parties to process Personal Data on our behalf. Our material sub-processors include:

  • DigitalOcean — cloud infrastructure and hosting (United States)
  • Twilio — SMS message delivery and telephony (United States)
  • Anthropic — large language model processing (United States)
  • OpenAI — large language model processing (United States)
  • Amazon Web Services (AWS) — cloud services (United States)
  • Stripe and Zoho — payment processing and billing (United States)
  • Twilio (including Sendgrid) and BlueBoost — transactional and notification email (United States)
  • Zoho — customer relationship management (United States)

Each sub-processor is bound by contractual obligations to protect your Personal Data consistent with this Privacy Policy and applicable law. We review our sub-processors periodically and may update this list as our service evolves. The current list will be reflected on this page.

11. Data Storage Location and Cross-Border Transfers

Your Personal Data is primarily stored and processed in the United States. We may maintain encrypted backup copies of certain data in Canada for disaster recovery and business continuity purposes. All backups are encrypted in transit and at rest, and access is restricted to authorized personnel. By using our Service, you consent to the storage and processing of your Personal Data in these locations.

We do not transfer Personal Data outside of North America without your consent.

12. Data Breach Notification

We maintain administrative, technical, and physical safeguards designed to detect, prevent, and respond to unauthorized access to Personal Data. In the event of a confirmed data breach affecting your Personal Data, we will:

  • Notify affected individuals without undue delay and in any event within the timeframe required by applicable law, and no later than sixty (60) days after confirming the breach, unless a longer timeframe is requested by law enforcement.
  • Notify applicable regulators and state Attorneys General as required by applicable state breach-notification laws.
  • Provide affected individuals with information about: what occurred, what categories of data were involved, the steps we are taking in response, and recommended steps you can take to protect yourself.
  • Where the breach involves Social Security numbers, financial account information, or similarly sensitive data, we may, where appropriate or required by applicable law, offer affected individuals complimentary identity-monitoring or credit-monitoring services.

13. SMS / Text Messaging Communications

We use text messaging to send service-related and informational messages, such as appointment confirmations, technician arrival notifications, and follow-up communications after a service visit. We do not send marketing or promotional text messages without separate prior express written consent.

13.1 Messaging Channels

We may deliver text messages through multiple channels, including:

  • Standard SMS/MMS delivered over major U.S. wireless carrier networks via our messaging platform provider (Twilio);
  • Rich Communication Services (RCS) delivered to devices that support RCS where supported by the recipient’s carrier and device; and
  • iMessage and other Apple-supported messaging delivered to compatible Apple devices, which may appear in the same conversation thread as SMS or RCS messages.

Depending on your device, carrier, operating system version, and account settings, you may receive our messages as SMS, MMS, RCS, or iMessage, and the channel used to deliver any particular message may change without notice (for example, when SMS fall-back occurs). The consent, opt-out, frequency, and hours-of-contact terms described in this section apply uniformly to all of our messaging channels regardless of the underlying delivery technology.

13.2 Terms Applicable to All Channels

  • Consent: By providing your mobile telephone number to us — for example, when booking a service or providing contact information to a technician — you give us your prior express consent to receive text messages from us relating to that service, across any of the channels described above. Consent is not a condition of purchasing any goods or services.
  • Opt-out: You may opt out at any time by replying STOP to any message you receive from us, which stops further messages on that channel. To opt out of all channels at once, email info@blueboostai.com with your mobile number and the word “STOP”, and we will suppress your number across our messaging channels. After opting out, you may receive a one-time confirmation message and will not receive further messages from us except as required to confirm your opt-out. We use reasonable efforts to honor opt-out requests promptly.
  • Help: Reply HELP to any message for assistance, or contact us at info@blueboostai.com.
  • Message frequency: Message frequency varies based on your service activity. You may receive multiple messages related to a single service visit (for example, a confirmation, an arrival notice, and a follow-up).
  • Costs: Message and data rates may apply, depending on your wireless plan and the channel used to deliver the message. RCS and iMessage may use cellular data or Wi-Fi rather than your SMS plan; check with your wireless carrier for details.
  • Supported carriers and devices: Available on major U.S. wireless carriers, on RCS-compatible devices and carriers, and on compatible Apple devices for iMessage. Carriers, device manufacturers, and platform operators are not liable for delayed or undelivered messages.
  • Hours of contact: We send messages only between 8:00 a.m. and 9:00 p.m. in the recipient’s local time zone, except in connection with an active service appointment where you have requested or expected real-time updates.
  • Consent records: We retain records of your messaging consent and opt-out activity for at least 5 years, regardless of which channel was used.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

iMessage is a trademark of Apple Inc. BlueBoost is not affiliated with, endorsed by, or sponsored by Apple Inc.

14. Your Privacy Rights (State Privacy Laws)

Several U.S. states — including California (CCPA/CPRA), Virginia, Colorado, Connecticut, Texas, and others — have enacted comprehensive consumer privacy laws. Based on our current size and data practices, we may not meet the statutory thresholds that make us subject to all of these laws. Nevertheless, as a matter of policy, we extend the following core rights to residents of any U.S. state, to the extent applicable law does not provide you greater rights:

  • Right to know / access: the right to know what categories of Personal Data we have collected about you and how we use and disclose it.
  • Right to a copy: the right to request a copy of the Personal Data we hold about you.
  • Right to correct: the right to request correction of inaccurate Personal Data.
  • Right to delete: the right to request deletion of your Personal Data, subject to the legal and contractual retention requirements described in Section 9.
  • Right to opt out: the right to opt out of any “sale” or “sharing” of Personal Data and of targeted advertising. We do not sell your Personal Data, and we do not share it for cross-context behavioral or targeted advertising.
  • Right to non-discrimination: the right not to receive discriminatory treatment for exercising any of these rights.

How to exercise your rights. Contact us at info@blueboostai.com. We will verify your request by confirming information associated with your account before acting on it, and we will respond within the timeframe required by applicable law (generally within 45 days, subject to any permitted extension). Where permitted by law, you may use an authorized agent to submit a request on your behalf, and we may require proof of the agent’s authorization.

Global Privacy Control (GPC). Where required by applicable law, we honor opt-out preference signals, such as the Global Privacy Control (GPC), transmitted by your browser.

Appeals. If we decline your request, you may appeal by replying to our response or emailing info@blueboostai.com with the word “Appeal.” If we deny your appeal, the privacy laws of certain states allow you to contact your state Attorney General.

California “Shine the Light.” California Civil Code § 1798.83 permits California residents to request information about disclosures of Personal Data to third parties for those third parties’ direct marketing purposes. We do not disclose Personal Data to third parties for their own direct marketing.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Blue Boost LLC
611 South DuPont Highway, Suite 102
Dover, DE 19901
info@blueboostai.com